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Privacy Policy
Privacy Policy
The confidentiality of your personal data is one of the primary concerns of RAN DIVERS SRL, headquartered in Bucharest, Romania, as a data operator.
This document aims to inform you about the processing of your personal data in the context of using the website cleekad.com, hereinafter referred to as "the site."
Table of Contents
- Categories of Processed Personal Data
- Purposes and Legal Grounds for Processing
- Duration of Data Processing
- Disclosure of Personal Data
- Transfer of Personal Data
- Your Rights
- Minors' Confidentiality
- Changes to the Privacy Policy
1. Categories of Processed Personal Data
A. If you are a customer of the site, we process the following personal data:
- Full name
- Phone number
- Email address
- Billing address
- Delivery address
- Data regarding your use of the site (e.g., behavior, preferences, or browsing habits)
- Any other data you provide directly in the context of creating a user account, placing an order, or any other use of the site.
If you create a user account using your Facebook or Google account, we will process the public profile data displayed by these applications: username and email address.
If you choose to create a user account before finalizing an order, your email address will be required to automatically create an account.
If the order is not completed, the email address and other data provided will not be stored, and the created account will be automatically deleted.
B. If you are a visitor to the site, we process the following data:
- Directly, such as the information you provide via the contact/questions/complaints section when contacting us in this way.
- Indirectly, such as IP address, browser type, browsing duration, search history, operating system, language, viewed pages, full URLs, clickstream to, through, and from our site, viewed or searched products/information, visit duration on specific pages, interactions with pages (e.g., scrolling, clicks, mouseovers), and user behavior data.
Here’s the continuation and completion of the translation:
2. Purposes and Legal Grounds for Processing (continued)
- For various analyses and reports regarding the functionality of the site, creating consumer preference profiles, and improving the experience offered on the site.
Legal Ground: Processing is based on the legitimate interest of RAN DIVERS SRL to continuously improve the customer experience. Providing your data for this purpose is voluntary. Refusal will not negatively impact you.
B. If you are a visitor to the site, RAN DIVERS SRL processes your data for the following purposes:
- For marketing activities, such as sending commercial communications via email or SMS about products and services offered by RAN DIVERS SRL.
Legal Ground: Processing is based on your consent, if provided.
You can express consent by filling out and checking the appropriate box in the newsletter subscription form available on the site. To unsubscribe, use the link provided in each email/SMS containing commercial communications.
- To resolve complaints, inquiries, and to monitor traffic and improve your experience on the site.
Legal Ground: Processing is based on RAN DIVERS SRL's legitimate interest in ensuring proper site functionality and continuously improving visitor experience, including resolving various comments, questions, or complaints.
Providing your data for this purpose is voluntary. Refusal will not negatively impact you.
3. Duration of Data Processing
We will process your personal data for as long as necessary to achieve the purposes mentioned above.
If you are a customer, we will process your data throughout the duration of the contractual relationship and thereafter in accordance with legal obligations (e.g., financial-accounting records must be retained for 10 years from the end of the financial year in which they were created).
If you choose to delete your user account by clicking the "delete account" button in the "My Account Information" section, we will interpret this action as your decision to unsubscribe from receiving commercial communications.
However, deleting your account does not automatically erase your personal data. If you want your data to stop being processed or want your data deleted, you can exercise your rights as detailed in Section 6 below.
If your account has at least one active order, the account deletion request will only be processed after the final delivery of products and completion of the last active order.
If you withdraw your consent for data processing for marketing purposes, we will cease processing your data without affecting prior activities conducted based on your consent.
4. Disclosure of Personal Data
We do not rent or sell your personal data to third parties.
In certain situations, your data may be accessible to third parties, such as service providers, transport operators, hosting providers, and IT companies, which act as data processors.
These third parties are contractually bound to maintain the confidentiality of your data and use it exclusively for the purposes for which it was provided.
We may also disclose your personal data to public authorities in the following cases:
- To manage the site;
- When necessary to award prizes or other benefits to users participating in promotional campaigns organized via the site;
- To maintain, personalize, and improve the site and its services;
- To conduct data analysis, testing, research, and monitoring usage trends;
- To develop safety features and authenticate users;
- When disclosure is required by law.
5. Transfer of Personal Data
Your personal data may be transferred outside Romania but only to countries within the European Union.
6. Your Rights
Under data protection laws, you have the following rights as a data subject:
- Right to Information: You have the right to receive information regarding the processing activities carried out by RAN DIVERS SRL, as detailed in this document.
- Right of Access: You can obtain confirmation of whether your personal data is being processed, as well as details of the processing activities, such as the purpose, recipients, and categories of data processed.
- Right to Rectification: You can request the correction of inaccurate data or the completion of incomplete data.
- Right to Deletion ("Right to be Forgotten"): You can request the deletion of your data in certain conditions. After such a request, data may be anonymized and used for statistical purposes.
- Right to Restrict Processing: You can request to restrict data processing in certain conditions.
- Right to Data Portability: You can receive your data in a structured, commonly used format or request its transfer to another data controller, if technically possible.
- Right to Object:
- You can object to data processing based on legitimate interest or public interest by submitting a request.
- You can also object to data processing for direct marketing purposes, at any time, free of charge.
- Right Not to Be Subject to Automated Decisions: You have the right not to be subject to decisions made solely on automated processing, including profiling, which significantly affects you.
- Right to File a Complaint: You can file a complaint with the National Supervisory Authority for Personal Data Processing or take legal action if deemed necessary.
For further questions regarding the processing of your data or to exercise your rights, please contact us at the following email address:
7. Minors' Confidentiality
We do not knowingly contact or collect information from individuals under the age of 18. This website is not intended to solicit information of any kind from individuals under 18.
If we inadvertently obtain such information and are notified, we will seek appropriate parental consent or delete the data from our servers.
If you wish to report the receipt of information about individuals under 18, please contact us at the provided email address.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy. In case of significant changes, you will be notified via email (if possible) or through a notice on the site.
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